"Slow support and not sure about the quality"
I tried getting help, but customer service took way too long to respond and I didn’t feel like anyone really did much to fix the issue. It kind of made me question the overall quality, honestly
EstellaNation_94
May 31, 2026
"Lost trust in the quality quickly"
I was really disappointed with this. After just a few wears, the leather started getting scratched up and had these odd creases that made it look cheap. For the price, I expected a lot better. It’s frustrating because I wanted to trust the quality, but now I’m not sure I’d buy from them again
Joseph_rutledge99
May 31, 2026
"Styles feel dated"
I really wanted to like Pikolinos, but browsing the site just gave me this oddly stale feeling, like there wasn’t much of a real person behind the style choices. A lot of the shoes looked bulky to me, and the colors felt kind of muted and old-fashioned.
For the price, I was expecting designs that felt a little fresher or more current. Maybe they’re comfortable, but style-wise they just didn’t work for me, so I ended up leaving without buying anything.
Cody_winters97
May 28, 2026
"Got the completely wrong shoes"
I ordered a pair of brown boots, but somehow black sandals showed up instead. I reached out to support, but the response has been really slow, and I still don’t have the correct order. Disappointing, honestly.
jean_Smith74
May 28, 2026
"Delivery Process Was Frustrating"
I’m still waiting for my order to arrive, the lack of clear updates has been really frustrating. I understand delays can happen, but it would be nice to get some proper communication instead of just being left wondering what’s going on.
Micheal_lenox97
May 11, 2026
"I ordered a pair of shoes from..."
I ordered a pair of shoes from pikolinos.com because they were showing as in stock, and then a few days later I got an email saying they actually didn’t have them 😕 I had already paid and was just waiting for them to ship, so that was frustrating.
I don’t really get why the site let me buy them if they weren’t available. It ended up being a waste of time, and now I’m stuck waiting for a refund too... not a great experience.
cherylsanzotta6991
April 26, 2026
"returns are Such a hassle"
I ordered a pair of shoes from pikolinos.com and just needed to swap them for a different size, but wow... the whole return process was way more annoying than it should’ve been. It was confusing, took forever, and customer support kept giving me what felt like the same copy-paste reply every time. The return took ages to get accepted, and then I still had to keep chasing them about my refund. The shoes are nice, I guess, but after this I really don’t think I’ll order from them online again.
rebecca.Holcomb
April 24, 2026
"The sizing was really off for me"
I ordered my usual size from pikolinos.com, the fit was just strange. The front of the shoes felt way too tight, but the heel was loose, which made them really uncomfortable. I tried walking around the house for a bit, and they started rubbing right away. For the price, I expected the sizing to be a lot better. Now I’ve got to go through the return process, which is annoying.
RobertBoehman_06
April 16, 2026
"Way harder to order than it should be"
I went on pikolinos.com expecting a straightforward shoe-shopping experience, but it ended up being really frustrating. The site kept freezing on me, and every time I went back, the filters reset, which made browsing feel like starting over. The sizing info wasn’t very clear either, and checkout was loading so slowly that I finally gave up after about 20 minutes. I wasn’t expecting anything fancy, just a smooth way to buy shoes, so this was disappointing.
Thomas_edwards79
March 11, 2026
"Box showed up smashed"
The box arrived all crushed and it looked like the shoes were just tossed in there without much care. Not the best first impression
KatherineTrevino_47
January 27, 2026
"Nice shoes, but way too expensive"
The shoes do look good, I’ll give them that, but they don’t feel worth the price at all. I expected a lot more for what I paid. I also tried reaching out with my concerns and it kind of felt like nobody actually read my message, which made the whole experience even more frustrating.
Brett_hall94
January 20, 2026
"Shipping dragged on way too long"
I ordered these shoes weeks ago and they still haven’t shown up. Not sure if it’s the store or the shipping company dragging their feet, but someone definitely dropped the ball here. Frustrating
Alice_rasmussen73
January 08, 2026
"They Fell Apart Shockingly Fast"
I ordered a pair from pikolinos.com thinking they’d be a solid, long-lasting buy, but wow… what a letdown. After just a few weeks, the sole started coming loose like it had survived some kind of epic battle, and the leather already looked tired and worn out. The wild part is I wasn’t even wearing them every day. For the price, I expected way better durability. disappointing.
James_coleman82
December 29, 2025
"I really liked how the shoes looked when..."
I really liked how the shoes looked when they first arrived, but they started showing wear way too quickly. The leather scratched after just a few wears, and then the sole started coming loose, which was disappointing for the price. I also wish there had been clearer care or break-in instructions, because I wasn’t sure if there was something specific I should’ve been doing to help them last longer
James_jordan71
December 12, 2025
"Nice looking, not comfy"
Got these from pikolinos.com thinking they'd be a comfy everyday pair. Sadly, no. Wore them for one afternoon and my heels were rubbed raw. The soles also feel much harder than expected. Maybe they suit other feet, but for me they just hurt